Cable High Speed Internet

Our Cable High Speed Internet means you’re always on and always connected so you can access the Internet quickly and conveniently.

• Download speed up to 20 Mbps³
• Upload speed up to 2 Mbps³
• No caps or usage fees
• Wi-Fi included
• No Contracts
• Referral Program - $25 credit for each referral that becomes a customer

Digital Home Phone

Our digital phone service delivers crystal clear voice calls plus includes all your favourite features like:

• Unlimited free long distance to Canada² and USA²
• Call Display
• Call Waiting
• Call Answer/Voicemail
• Call Forward
• Keep your existing phone number¹.

• 911 service (click here to read how digital phone 911 service is different from regular landline 911)

  911 Dialing

  City Wide Communications offers a form of 9-1-1 service (9-1-1 Dialing) that is similar to traditional 9-1-1 service but has some important differences and limitations when compared with Enhanced 9-1-1 service (E9-1-1) available in most locations in conjunction with traditional telephone service. With both traditional 9-1-1 and E9-1-1 service, your call is sent directly to the nearest emergency response centre. In addition, with E9-1-1 service, your call back number and address are visible to the emergency response centre operator. With City Wide Communications’s 9-1-1 service, your call is sent to a national emergency call centre. The call centre operator will confirm your location information and then transfer your 9-1-1 call to the emergency response centre nearest your location. You should be prepared to confirm your address and call-back number since the operator may not have this information. Do not hang up unless told directly to do so and if disconnected, you should dial 9-1-1 again.

  Your 9-1-1 Dialing service is activated when you subscribe to City Wide Communications service. You should ensure your location information that you provided when you registered with City Wide Communications is kept current at all times. In case you are not able to speak during the 911 call, the call taker will dispatch emergency response vehicles to your last registered address. Remember that you must update your 9-1-1 Dialing information if you move your device to a different location, travel in Canada with your adapter, and/or if you add a new line to your account. You can update your 9-1-1 Dialing address information from your web account.
  Remember that the 9-1-1 Dialing service will not function in the event of a power or broadband outage or if your broadband, ISP or City Wide Communications service is suspended or terminated.
  You should inform any household residents, guests and other persons who may be present at the physical location where you utilize the City Wide Communications service, of the important differences in and limitations of VoIP 9-1-1 Dialing service as compared with E911 service, as set out above.

  Traveling with 911

  Unlike traditional phone lines, you can use City Wide Communications anywhere. City Wide Communications service is portable to any location with broadband Internet access. Since City Wide Communications uses the address you provide to determine the nearest emergency response centre, when you move or travel with your phone adapter within Canada, you must update your new location. You can update your 9-1-1 Dialing address information from your web account. Customers traveling outside of Canada will not have 9-1-1 Dialing services.

Price

Monthly Fees

• $47.95/mth - Cable High Speed Internet - download speed of up to 20 Mbps³
• $14.95/mth - Digital Home Phone - Unlimited free long distance to Canada² and USA²

Total monthly fee: $62.90 + tax

Required One-time charges

• ARRIS DOCSIS 3.0 modem - provided at no charge and must be returned upon deactivation
• $44.95 Wi-Fi router and digital phone adapter
• $55.00 Activation - includes technician if one is required
• FREE Shipping - Canada Post 1 to 2 day delivery

Frequently Asked Questions

• How fast is your cable internet service?

  The download speed is up to 20 Mbps³ and the upload speed is up to 2 Mbps³.

• Do I need a telephone line?

  No, Cable High Speed Internet service doesn’t require a telephone line.

• I already own a cable modem can I use it?

  No.

• I've been disconnected by the cable tv company, can I still get service from you?

  Yes. It doesn’t matter if you or your address have been disconnected by the cable TV company we can still provide you with Cable High Speed Internet service.

• Do you offer cable TV service?

  ​No.

• How long will it take for my Cable High Speed internet to be installed?

  It takes approximately 5 - 7 business days from the time we receive your payment.

​Service Areas

Click on your Province to see if your area is available, if you do not see your area listed please call us at 1-800-600-5667 or complete the Address Check form.

• Nova Scotia

  In the Halifax area, service is currently available in most areas of the Halifax Peninsula, Armdale, Spryfield, Ketch Harbour and Sambro and the Mainland North District running from Fairmount to the Kearney Lake Road. The service is also available in the Lakeside, Timberlea, Prospect, Three Brooks, Hubley, St. Margaret’s Bay areas, Peggy’s Cove and West Dover.

  In the Dartmouth area, service is available in Dartmouth, Cole Harbour, Porters Lake, Eastern Passage, Waverly, Westphal, Preston, Cow Bay, Musquodoboit, Jeddore, Chezzetcook, Oyster Pond, Shannon Park and Woodside.

  In the Bedford/Sackville areas, service is available in Bedford, Hammonds Plains, Tantallon, Lower Sackville, Middle Sackville, Upper Sackville, Lakelands, Beaverbank, Fall River, Oakfield, Windsor Junction, Mount Uniacke and Lakeview.

  In the Bridgewater area, service is available throughout the town of Bridgewater, AuburnDale, Conqueral Mills, Blockhouse, Mahone Bay, the town of Lunenburg, Western Shore, Lower New Cornwall, Upper New Cornwall, Lower Branch, Blue Rocks, Italy Cross, Borgal’s Point, Second Peninsula, Chester Basin, Robinson’s Corner, Squid Cove, Rose Bay, Indian Path, Dayspring, West Northfield, West Dublin, Crousetown, and Caledonia.

  In the Liverpool area, service is available in the town of Liverpool, Milton, Beach Meadows, Port Mouton and Mill Village.

  In the Yarmouth area, service is available in the town of Yarmouth, Arcadia, Hebron, Deerfield, Greenville, Salmon River, Wedgeport Plymouth, Surette’s Island, Tuskett, North and South Belleville, Port Maitland, Mavillette, St. Alphonse, areas of Carlton, Church Point, and Meteghan.

  In the Annapolis Valley area, service is available in Windsor, Avonport, Bridgetown, Falmouth, Union Corner, Hantsport, Martock, St. Croix, Wolfville, New Minas, Kentville, Aylesford, Greenwood, Meadowvale, Kingston, Nictaux, Grand Pré, Middleton, and Berwick.

  In the Truro area, service is available in most of the Greater Truro area as well as North River, Debert, Truro Heights, Great Village, Glenholme, Brookfield and Masstown.

  In the New Glasgow area, service is available in the town of New Glasgow, Trenton, Stellarton, Westville, Lyons Brook, Durham, Loch Broom, Central West River, Alma, Greenhill, Abercrombie, Pine Tree, Thorburn, Greenwood, Coalburn, Pictou, Pictou Landing, Scotsburn, Linacy, Little Harbour, Kings Head, Black Point, Frasers Mountain, Hopewell, Riverton and Eureka.

  In the Antigonish area, service is available in all areas of the town and Heatherton.

  In the Cape Breton area, service is available in most areas of Sydney, Sydney River, Sydney Forks, North Sydney, Kensington, Sydney Mines, areas of Bras d’Or, Little Pond, areas of Alder Point, Port Hawkesbury, Louisdale, D’Escousse, Arichat, West Arichat, Evanston, and Petit de Grat.

  In Shelburne / Barrington / Cape Sable Island areas, service is available in Clark’s Harbour, Shelburne Township, Barrington Head (Old Wool Mill), Barr Centra, and Jordon Falls.

  In Amherst, service is available within the town as well as Amherst Head, Amherst Point, Brookdale, Collingwood, Oxford, Fenwick and Leamington.

  In the Milford area, service is available in Milford, Indian Brook, Elmsdale, Lantz, Dutch Settlement, Gays River, Stewiacke, Enfield, and Nine Mile River

  In Central Nova Scotia, service is available in Five Islands, Joggins, Macan, Parrsboro, and River Hebert.

  In Springhill, service is now available.

• PEI

  In Western PEI, service is available in Alberton and O’Leary.

  In Eastern PEI, service is available in Bristol, Marie, Midgell, Montague, Morell, Morell East, Mount Stewart, Murray River, Scotchfort, Souris, St. Peters, Tracadie and West St Peters.

  In Central PEI, service is available in Crapaud and Hunter River.

  In the Charlottetown area, service extends to Cornwall, Stratford and North River.

  In the Summerside area, service is available in the city of Summerside, St. Elenor’s, Wilmot, Miscouche, Wellington and Kensington.

• New Brunswick

  In New Brunswick, service is available within the town of Sackville. If we are unable to provide cable high speed internet for your address try our DSL high speed internet as it’s available for almost all areas in Atlantic Canada.

• Newfoundland Labrador

  In the Avalon Peninsula region, service is available in Adam’s Cove, Argentia, Avondale, Bacon Cove/Kitushes, Bareneed, Bay de Verde, Bay Roberts, Bishop’s Cove, Blackhead, Blaketown, Blow Me Down, Brigus, Broad Cove, Bristol’s Hope, Brownsdale, Bryant’s Cove, Burnt Point, Butlerville, Caplin Cove, Carbonear, Cavendish, Chapel Cove, Clarke’s Beach, Coley’s Point, Colinet, Colliers, Conception Harbour, Cupids, Dildo, Dunville, Freshwater (CB), Freshwater, Georgetown, Grate’s Cove, Green’s Harbour, Gull’s Island, Hant’s Harbour, Harbour Grace, Harbour Grace South, Harbour Main, Heart’s Content, Heart’s Delight, Heart’s Desire, Hibb’s Cove, Holyrood, Hopeall, Islington, Jerseyside, Job’s Cove, Kingston, Lead Cove, Lower Island Cove, Makinsons, Marysvale, Mitchell’s Brook, Mount Carmel, New Chelsea, New Harbour, New Melbourne, New Perlican, Norman’s Cove, North River, Northern Bay, Orche Pitt Cove, Old Perlican, Old Shop, Perry’s Cove, Placentia, Pointe Verde, Port de Grave, Red Head Cove, Riverhead Hr. Grace, Roaches Line, Salmon Cove, Shearstown, Ships Cove, Sibley’s Cove, Small Point, South Dildo, South River, Spaniard’s Bay, St. Brides, St. Catherines, Tilton (CB), Turk’s Cove, Upper Island Cove, Victoria, Western Bay, Whitbourne, Whiteway, and Winterton.

  In the Burin/South Coast region, service is available in Beau Bois, Black Duck Cove (Burin), Boat Harbour, Bull Cove, Burin, Burin Bay Arm, Colin Cove, Creston North, Creston South, Epworth, Fortune, Fox Cove, Frenchman’s Cove (Gar.), Garnish, Grand Bank, Harbour Breton, Harbour Mille, Jacques Fontaine, Jean de Baie, Lamaline, Lawn, Lewin’s Cove, Lil’ Bay East, Lil’ Harbour East, Lil’ St. Lawrence, Little Bay, Lord’s Cove, Marystown, Mooring Cove, Mortier, Parker’s Cove, Port au Bras, Red Harbour, Rock Harbour, Rushoon, Salmonier, Salt Pond, Spanish Room, St. Bernard’s, Terrenceville and Winterland.

  In the Central region, service is available in Appleton, Aspen Cove, Barr’d Island, Baytona, Bayview (Twill.), Birchy Bay, Boyds Cove, Bridgeport, Campbellton, Carmanville, Carters Cove, Change Islands, Clarkes Head, Crow Head, Comfort Cove, Cottlesville, Davidsville, Dover, Durrell, Eastport, Fairbanks, Fogo, Frederickton, Gambo, George’s Point, Glenwood, Glovertown, Happy Adventure, Hare Bay, Harris Point, Hillgrade, Horwood, Indian Bay, Island Harbour, Joe Batts Arm, Ladle Cove, Lewisporte, Little Seldom, Main Point, Mortons Harbour, Musgrave Harbour, Newstead, Newtown, Rodgers Cove, Sandringham, Sandy Cove, Seldom, Stanhope, Stoneville, Summerford, Templeman, Tilting, Traytown, Trinity (B.Bay), Twillingate, Victoria Cove, Virgin Arm, Wareham, Wesleyville, Whales Gulch, and Wing’s Point.

  In the Clarenville region, service is available in Adeytown, Arnold’s Cove, Bellevue, Birchy Cove, Bloomfield, Bonavista, Bunyan’s Cove, Butter Cove, Canning’s Cove, Chance Cove, Chapel Arm, Caplin Cove, Clarenville, Come by Chance, Catalina, Centreville, Chapel Arm, Charlottetown, Deep Bight, Dunfield, Elliotts Cove, Elliston, Hickmans Harbour, Hillview, Hodges Cove, George’s Brook, Goose Cove (T.Bay), Gooseberry Cove, Ivany’s Cove, King’s Cove, Lady Cove, Lethbridge, Lil’ Hearts Ease, Little Catalina, Long Cove, Melrose, Milton, Musgravetown, Newman’s Cove, North West Brook, Plate Cove East, Plate Cove West, Port Rexton, Port Union, Queen’s Cove, Shoal Harbour, Southport, Sunnyside, Swift Current, Summerville, Swift Current, Thornlea, Trinity East, Trinity (T. Bay), and Weybridge.

  In the Green Bay region, service is available in Baie Verte, Beaumont, Brighton, Burlington, King’s Point, La Scie, Little Bay Islands, Middle Arm, Nipper’s Harbour, Paquet, Pilley’s Island, Rattling Brook, Robert’s Arm, Smith’s Harbour, South Brook, Springdale, Triton, Westport, and Woodstock.

  In the Northern Peninsula region, service is available in Bayside, Beaches, Birchy Head, Cow Head, Daniel’s Harbour, Glenburnie, Hampden, Pollard’s Point, Port aux Choix, Port Saunders, Shoal Brook, Trout River, Winterhouse, and Woody Point.

  In the Stephenville/Bay St. George region, service is available in Aquathuna, Benoit’s Cove, Boswarlos, Campbell’s Creek, Cape St. George, Cartyville, Cold Brook, Cox’s Cove, De Grau, Felix Cove, Flat Bay, Frenchman’s Cove, Gillams, Halfway Point, Heatherton, Hughes Brook, Irishtown, Jeffreys, John’s Beach, Kippens, Lourdes, Maidstone, Mainland, Marches Point, Meadows, McIvers, McKays, Noel’s Pond, Picadilly, Port au Port, Red Brook, Robinsons, Ship Cove, Piccadilly, St. Davids, St. Fintan’s, St. George’s, Steady Brook, Stephenville, Stephenville Crossing, Summerside, West Bay and West Bay Centre.

Address Check

To verify if your address can have our high speed internet service please call us at 1-800-600-5667 or complete this form.